Rex Richardson
Mayor of Long Beach
2
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Jul 8, 2026
Hidden Costs - Quavo
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6:53Robbie YoungHOST
What are the most effective ways to maintain operational efficiency without sacrificing member experience or compliance?
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7:02Rex RichardsonGUEST
Yeah, I think one of the best ways is finding a really good strategic partner that's going to help you in all the areas that affect and impact your members the most.
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7:17Rex RichardsonGUEST
What a lot of the credit unions do very, very well is the support, the engagement, offering the products, the services, all of that to their members.
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7:34Rex RichardsonGUEST
And as the industry changes, as technology presents new opportunities for fraudulent use of cards, as the possibility of increased first-party fraud situations present, it's changing constantly.
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7:49Rex RichardsonGUEST
And being able to have a strategic partner who's going to engage with you both bring that experience, look at what your focus is, you know, whether it's member experience, whether it's loss reduction, you know, speed to resolution, compliance, assurance, really whatever your goals and focuses are.
9 MINS LATER
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17:03Robbie YoungHOST
So as you look to the future, what is Quavo Fraud and Dispute's focus on the road ahead?
June 3, 2025 – PBS News Hour full episode
23:40
23:53
23:58
Rex RichardsonGUEST
We're concerned about housing production to make sure that families of all ages can live with dignity, but also concerned about national conversations on tariffs that affect not only our local economy....
Rex RichardsonGUEST
When we have additional tariffs, it can increase the cost of housing production, which is already expensive.
Rex RichardsonGUEST
We believe that we should be moving in the other direction, making h- housing less affordable to build, uh, and more simple to finance.