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Reena Batra
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APPEARANCES
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Oct 14, 2026
LexisNexis' Batra: Auto Insurance Shopping Remains Near Record Highs
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2:20Lori ChortasHOST
Reena, what factors are keeping shopping activity elevated despite this moderation?
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2:26Reena BatraGUEST
Yeah, the growth did slow from the previous quarter, but the fact of the matter is we're hurtling high volumes that we saw in 2025.
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2:37Reena BatraGUEST
So when you have high volumes of shopping activity in 2025, it requires a lot more activity in 2026 to see those high growth rates we saw in 2025.
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2:47Reena BatraGUEST
So while the growth has slowed, the volume actually is at its highest it's ever been.
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2:53Reena BatraGUEST
If you are familiar with our demand meter and you're familiar with the main chart where we have the warm territory marked out along with the growth rates, we added a new line into that chart to show the volume of shopping.
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3:06Reena BatraGUEST
And you can see how strong that volume is and where it has come from over the last few years.
6 MINS LATER
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9:33Lori ChortasHOST
What do you expect will drive auto insurance shopping activity through the remainder of this year and into 2027? And how should insurers position themselves to compete as consumers shop more frequently and for increasingly diverse reasons?