
Red Surtida
Asia-Pacific Head of Digital Intelligence at Burson, communications and digital innovation executive based in Singapore.
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Jun 9, 2026
Burson's Red Surtida on GEO's 'credibility paradox'
7:11
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7:44
7:53
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18:13

Arun SudarmanHOST
Are these reasonable assumptions to make or are we kind of getting ahead of things?

Red SurtidaGUEST
And the way we look at doing this is looking at patterns, right? Most of the audits that we've done, we've done, I think we're up to 70 plus now audits across different industries, across different brands, across different markets.

Red SurtidaGUEST
Patterns will show up where there are certain channels that will impact your visibility, like earned media.

Red SurtidaGUEST
You also get visibility through, for example, Reddit, Wikipedia, those types of channels.

Red SurtidaGUEST
For example, if you take a look at markets like Japan, China, Korea, The relevant channels within those three markets are either semi-closed or closed ecosystems.
10 MINS LATER

Arun SudarmanHOST
But how does employee experience show up in these types of platforms? Is it something that's being given a lot of priority