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Randy Wootton

Mar 6, 2025

11:55
Austin, but we'll do the 10-minute version.
11:58
The short version is, I think that...
12:01
Every CEO, and I'm not the first person to say this, but you should have sort of an operating system model in your head.
12:08
And I'll give you a couple of books that we can throw in the show notes.
12:11
One of my favorite is Galbraith's Designing Dynamic Organizations.
12:15
And he talks about establishing a strategy, articulating the structure, but then getting clear about roles and responsibilities, process systems and tools, and then incentives to drive that.
12:25
And if you think about that as a system, like every organization that you're involved in, Small team to large organization is going to have those different components.

9 MINS LATER

21:41
But then also, relative to billing, what are your thoughts around that and the future of SaaS billing and subscription billing with AI? Yeah,

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