Hmm.

It's about listening to people and talking to them about what they are concerned about, what their path is, where they've come from.

What do they see as their prospects for growth? Okay? How comfortable are they? Do they even see this as an opportunity, or are they threatened by it? And this could be any type of change, okay? Until you have that conversation, you're not...

You don't realize what's going on beneath the surface, okay? And you multiply that by the number of people that are in the room, okay? And sometimes not in the room.

So anyway, so, so that experience was, like, an amazing experience to me because it made me realize that I first had to seek first to understand, not just in words, but really to connect with people at a much deeper level so they could confide in me because, A, I was interested in them- B, I could show some empathy.

And C, maybe we could co-create a path together to take advantage of a change which could be seen as an opportunity for, you know, greater responsibility, ability to achieve KPIs, increased compensation, uh, better fit in the team.

Okay? Because a lot of people have hidden skills.

Yeah

Hmm.

It's about listening to people and talking to them about what they are concerned about, what their path is, where they've come from.

What do they see as their prospects for growth? Okay, how comfortable are they? Do they even see this as an opportunity, or are they threatened by it? And this could be any type of change, okay? Until you have that conversation, you're not...

You don't realize what's going on beneath the surface, okay? And you multiply that by the number of people that are in the room, okay, and sometimes not in the room.

So anyway, so, so that experience was, like, an amazing experience to me because it made me realize that I first had to seek first to understand, not just in words, but really to connect with people at a much deeper level so they could confide in me because, A, I was interested in them- B, I could show some empathy.

And C, maybe we could co-create a path together to take advantage of a change which could be seen as an opportunity for, you know, greater responsibility, ability to achieve KPIs, increased compensation, uh, better fit in the team.

Okay? Because a lot of people have hidden skills.

Yeah