So from your perspective as the person who gets nominated, what do you think makes it successful for yourself?

Firstly, I would say conflict calming.

So someone might say, oh, I really want X, Y, Z.

And they may put it across really, really forcefully because there's also emotion behind it.

And I think the first skill is somewhat being able to talk to someone and unpacking what they really want separate from the emotion that is driving how it's communicated.

The second thing, and incredibly, this is the harder part, is figuring out an entry point to bring this across with another, with the partner.

And I think that's the conflict resolution skill, not just the conflict calming.

And I felt angry