had no salon software system, couldn't we?

Well, yes, you don't need one.

I mean, with me, as long as you've got a phone, you can manage your program and you can stamp people.

It's ridiculously quick.

And all your customers are walking in and they tap their pass, which has come from the lock screen because the address, Apple and Google do this.

You tap it, there's a QR code, you scan it, you stamp them, it's over in four seconds.

So no, you don't need to be connected.

And then finally, I know you've got cross-industry experience, but what is the best thing about working with the salon industry?

Yeah.

Uh, intelligence is really decision support.

So what you're doing is you're gathering the information that a decision-maker needs, you're pulling that information together, um, and giving them an assessment as to what you think it means relating to the decision that they have to make.

So you use it on a daily basis.

You know, whenever you're walking down the street and you decide you want to cross the road, um, you, you stop at the edge of the road because you know that that's there.

You look left, you look right, you decide whether, um, there's time in the traffic.

You're using your sensors, which are your ears listening to what's happening, your eyes, visual sensors, um, and your brain, a processing capability to bring all of those bits of information together to give you, um, something that supports the decision that you have to make as to whether you step out in the road at that time or you wait for a few minutes and when's the optimal time to cross.

... where do you think that failure?