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Phil Hardman

Phil Hardman

Jul 5, 2026

18:08
Right
18:08
... faster, but not as much innovating the other side of things, which is the experience itself.
18:15
So just picture a world where you have more e-learning courses.
18:19
Uh, the experience for the user is at best the same and maybe even worse.
18:23
But for us it feels great, like, "Oh, so much faster.
18:26
I'm sure..." So we've been doing a little bit of experimentation with this on my bootcamp, which I run every month.
18:31
And as you know, like, it means I have access to learner reactions to exactly this.

9 MINS LATER

27:09
So from what you've seen, what do you think is the best way for someone to design and deploy a learner-facing tutor, coach, customized chatbot or something similar?

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