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Peter Stetson

Sep 17, 2026

15:22
Without modern tech, how is somebody looking all that up? The pager operator as part of the care team, they probably have a lot of it committed to memory, and I know they serve a really important role, but that's a critical failure point.
15:36
100%.
15:36
And today, if you go around to hospitals, you'll see some pretty antiquated tech in that context.
15:41
A lot of what we call swivel chair technology.
15:44
So the operator is hitting, you know, they get the phone system on one screen.
15:51
They've got like a protocol of who to activate in emergency situations on screen number two.
15:58
And they have four different schedules up on the other four screens of emergency.

18 MINS LATER

34:29
So what are your words to the wise there? If there's a healthcare organization out there listening and we know they are, you know there's a better way you see it's all disjointed faxes carrier pigeons all this information flowing team members don't know what to do so there's a problem that's recognized but again that's their status quo what's the first step somebody should take to look at this the right way

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