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Peter Lindsay

Oct 21, 2026

YS Chi
YS ChiHOST
9:31
Um, tell us, is it true in the strategy case, or is it not?
9:37
It's not really true.
9:38
The same principles from Shweta really apply to RX, maybe in different weightings, but they, um, they, they apply equally, and particularly the deep understanding of customers.
9:47
Um, at RX, we have exhibitions all over the world in more than a hundred different industry segments.
9:54
So it's really, really important that we understand for each of those exhibitions what our customers need within their own industry context, in their own geographical part of the world.
10:05
And at every exhibition, we have two sets of customers.
10:07
We have buyers and sellers who we've formed together in a marketplace, so we actually need to, need to understand both sets of customers.

8 MINS LATER

YS Chi
YS ChiHOST
17:59
Give me some examples please of times when you really have to say no because it doesn't stay within the same strategy.

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