Peter Fitzpatrick
Former Teachta Dála of Ireland
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Jul 23, 2026
Ep. 121 - TSIA on Outcome-Based Pricing: What Actually Works w/ Bo DiMuccio & Peter Fitzpatrick
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14:43Peter FitzpatrickGUEST
So starting off the activity, I guess the first thing I've done is talked about sort of my first line is probably provocative about AI.
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14:51Peter FitzpatrickGUEST
Just before I jump into the details about the slide and the content and what we're trying to talk about here, when I think about, and the way Bo was describing as well, when I think about uh i guess the billable hour the billable hour for me became that sort of measure of of revenue uh the billable unit i guess it's incredibly precise um but it's also i think a perspective from a client is it's very opaque and it's my billable hour isn't directly related to the the unit of value or the unit of delivery or the unit of benefit and so I guess the things that our customers and prospects have been telling me is that also the way the work is being performed is really changing the fundamentals of a number of the professional services models that we're describing.
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15:47Peter FitzpatrickGUEST
AI has really helped to provide sort of a whole range of communities with a view of that kind of view of value, be that sort of procurement teams to be able to compare and benchmark.
10 MINS LATER
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26:23VanessaMODERATOR
of that.
