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Peter Cleary

Irish journalist

Jul 7, 2026

33:37
It just, I can't scale that for one and B it's probably just not the right North star anyway.
33:42
What you're saying is you've got to work with the customer and it's going to be a partnership.
33:46
If it's not a partnership, it's not going to work out.
33:48
When I was in my New York team, the GM was really good.
33:50
We just introduced this target account profile.
33:52
So we called the ICP target account profile because I didn't know ICP existed.
33:56
So we created this to pick up a profile and the story behind it and how we want to talk to them.

5 MINS LATER

39:06
It looked like you had something to add there.
11:32
And that typically recovers one to two hours per manager per day.
11:39
So I think of this conversation is two things I think we've kind of mentioned but not talked about, which is It's the culture you build, right? You have to be, there's a couple of things to talk about there.
11:50
This is A, the leadership and the salespeople have to be coachable.
11:54
They have to be willing to take, you know, feedback, you know, positive intent.
11:57
I'm not here to diminish you.
11:59
I'm not here to yell at you.
12:00
I'm here to help you and get better.

20 MINS LATER

31:54
Yeah, I'm stealing it.

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