Peter Aitken
4
APPEARANCES
3
PODCASTS
012
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Sep 1, 2026
Katie Taylor Vs Flora Pili Final Press Conference
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14:57Peter AitkenGUEST
When I first met you that day in the Merion, and I remember coming away from it, I thought I'd talked myself into it, and I said, how am I going to get out of this? But I'd seen the reaction to Katie, and the thing about, I'm getting a lot of credit, I get a lot of credit, but the person who sold this fight was Katie Taylor.
P
15:15Peter AitkenGUEST
We had this bus trip, this idea would come up, and we sold it to Brian, and he went on the bus trip for five days.
P
15:21Peter AitkenGUEST
And I'd seen it firsthand when Katie arrived into town, the reaction she has.
P
15:25Peter AitkenGUEST
Not only is she an unbelievable person, But the respect and the love she has all around the country, I don't think we'll ever see it from any sports person ever again.
Tentacles of Excellence: Why is Managing Customer Experience Even More Important for Brands Today?
4:26

Jane OstlerHOST
Pete, is there anything you want to add to that about how you move from invisibility or a boring category, um, into something that's a bit more engaging?
P
4:35Peter AitkenGUEST
Yeah, I mean, I just think it's amazing that up until maybe 10 years ago, no one ever thought about their energy supplier, um, let alone thinking about your energy supplier as something you would have a great fondness for.
P
4:47Peter AitkenGUEST
Um, and there's not that many categories really where anybody has any real deep fondness for a brand.
P
4:52Peter AitkenGUEST
Uh, you know, in banking, there's some banks where people might have that feeling, but I think it's fascinating how the business set out to achieve something that was different in the market and stood out from everyone else, and the impact that we've seen as that, as a result, and the growth that it's achieved.
P
5:11Peter AitkenGUEST
Uh, but actually, that, y- I mean, that's, y- the, the role, you're not, you're not, you're not creating the energy.
P
5:16Peter AitkenGUEST
Well, you could be r- running, running small fans, but your job is to help customers.
19 MINS LATER
Katie Taylor vs Flora Pili Launch Press Conference
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15:34speaker_5UNKNOWN
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Wes Streeting plunges markets into chaos, British brands trail behind the US, and the housing market slumps
11:16
15:45

Martin KimberHOST
Why don't you start by explaining why you conduct this research and why Britain seems to be falling behind?
P
11:24Peter AitkenGUEST
So we've been doing this research for over 20 years, um, and it helps us to understand the brands that are performing in the market, but also the ones that are most likely to grow.
P
11:30Peter AitkenGUEST
And as you said in the intro there, uh, by understanding the perceptions that people have of companies, that's a very strong predictor of their likelihood to grow over time.
P
11:39Peter AitkenGUEST
And we found that over, over the p- period that we've running, these, uh, stronger brands have outperformed the S&P 500 and the MSCI World Index.

Matt KenyonHOST
We've spoken quite a lot about the companies at the top of the list, but I suppose sort of lower down the rankings, are there any particularly promising British brands that you're seeing rising up at the moment that you think actually could be in the upper reaches give it, given a few years?