Talk about the margins and how you're able to make this stuff work, because it is a very difficult business.

Yeah, the margins are definitely tight.

You know, the secret sauce, and it's funny, has nothing to do with my recipes.

I hyper-focus on processes, right? Because with processes, what you can do is you can improve the customer experience, but most importantly, you can improve the employee experience.

And what I mean by that specifically is is if I can create a process, whether it's a training guide or a set of expectations or a piece of software, I can make each employee more efficient.

They know exactly what to do, when to do it, how much to do, the whole step.

They come into each task with 100% confidence because they know exactly what they need to do.

Have you ever thought about that as a venture?