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Patrick Woodard

Jul 26, 2026

3:22
Right
3:22
... uh, that's, that certainly plays a role.
3:24
We were fairly early adopters of ambient documentation, which has been a real game changer for our physician satisfaction and the ability for patients to actually communicate with their provider and physician face-to-face instead of having that doctor, you know, searching in the, uh, the electronic health record or taking notes, uh, while they're talking.
3:43
So huge patient satisfier, huge physician satisfier.
3:47
It's not a transformative technology just yet.
3:49
I think the underlying elements within AI will eventually demonstrate themselves to be transformative, but I think there are a couple of early wins that we can all take advantage of.
3:59
But, uh, we have to be fairly measured in how we do that.
5:41
In getting to the investments that you mentioned, some of those a- and which ones may have worked out or not, what's a, a big swing you took in the last year that paid off, and what did you do a- and what were the results?
3:21
Right.
3:21
For us, uh, that's, that certainly plays a role.
3:24
We were fairly early adopters of ambient documentation, which has been a real game changer for our physician satisfaction and the ability for patients to actually communicate with their provider and physician face-to-face instead of having that doctor, you know, searching in the, uh, the electronic health record or taking notes, uh, while they're talking.
3:43
So huge patient satisfier, huge physician satisfier.
3:47
It's not a transformative technology just yet.
3:49
I think the underlying elements within AI will eventually demonstrate themselves to be transformative, but I think there are a couple of early wins that we can all take advantage of.
3:59
But, uh, we have to be fairly measured in how we do that.
5:41
In getting to the investments that you mentioned, some of those a- and which ones may have worked out or not, w- what's a, a big swing you took in the last year that paid off, and what did you do a- and what were the results?

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