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Patrick Conley

Oct 5, 2026

15:54
So I'd love for you to expand a little bit more on how how you view the role of the website in FranDev in this changing environment?
16:04
I think it has, that website has to be your, it's almost like your introductory guide to your team.
16:12
I think to Doug's point, what we're trying to get people through to is a connection to a human being.
16:19
If your website is already answering the top 10 questions that people have about your franchise brand, about location or product, cost or potential return, then we need to take it a step further more into the mid funnel, which is, do I need certification of some sort? What does training look like? And what, was there a specific retail location site that I'm looking for? Do I need a certain number of people within a three, five mile ring? All of those more deep questions that, that AI might not be correct with.
16:50
I mean, that's the other thing is that sometimes they're not correct.
16:53
So it's important that the franchise website provide that.
16:56
But also, I think video content is something that sometimes gets left out of this conversation.

15 MINS LATER

31:35
Patrick, what are your thoughts around that disruption?

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