Patricia Lay
Lead International Partnership Growth Manager at bol, helping international brands and sellers launch and scale on the Netherlands' leading online marketplace.
1
APPEARANCES
1
PODCASTS
Oct 8, 2026
Patricia LayGUEST
We kind of set the standard since 30 years of how to do marketplace business indeed.
Patricia LayGUEST
So, yeah, as you mentioned, the Dutch consumer and also the Belgian one is slightly spoiled.
Patricia LayGUEST
And I think that's also what people often underestimate is how strongly convenience, speedy delivery and good customer care influence your conversion.
7 MINS LATER