18:03Why is it so important to embed product-specific requirements into the RFP or project documentation right at the
18:10beginning? Because it really lays the groundwork for everything that comes afterwards.
18:15If you do not go into the details of what is required in the product specific, and I'm thinking in terms of louvers specifically, and there's performance requirements that align with them, then when it gets to the bid phase, you may not have the product that you actually need.
18:34Yeah, that would be unfortunate.
19:27So what does good communication between design team, you know, the architects and the manufacturers, what does that look like as the project progresses?
19:34I think it's constant communication.
19:36You're hitting a real sweet spot for me here, Bob.