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Nien-hê Hsieh
Kim B. Clark Professor of Business Administration at Harvard Business School; scholar of business ethics and corporate responsibility
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Jul 8, 2026
Nien-hê Hsieh on the Ethics of Artificial Intelligence
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6:52Nien-hê HsiehGUEST
But if you think about, for example, something like, um, uh, social media, uh, the malicious use of, of, of social media for, say, for example, like misinformation, right? Or, or, um, that's just compounded, right, by AI, because AI is very good at provide- producing misinformation or deepfakes or the kinds of things that already we worry about can be done much more quickly and more effectively.
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7:22Nien-hê HsiehGUEST
Or if we think about the environment, um, AI uses a lot of energy, right? And so the more that we use AI, in some sense, we're just multiplying the use of energy that sort of raises challenges there, right? And you sort of see the whole thing about data centers, the need for water.
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7:45Nien-hê HsiehGUEST
Or if we think about inequality, right? Um, uh, both in terms of, say, uh, loss of jobs, but also in terms of concentration of ownership of the benefits of AI, uh, that kind of inequality is likely to grow.
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7:59Nien-hê HsiehGUEST
Um, and w- and one that we don't think about as much, I think, is actually the question of, uh, linguistic access, right? So you mentioned earlier, right, that LLMs are basically trained on what exists, but they're also trained on a few languages.
48 MINS LATER
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56:25Chris LinnaneHOST
So that quote, that statement, that sentiment, what is decently in an AI-driven organization?
Compilation Episode (Part 6): Where AI Surprises Us
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1:27Chris LinnaneHOST
Okay, first, Ninh Ha Sha on what happens when a machine starts doing things no human ever thought to try.
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1:35Nien-hê HsiehGUEST
So the first thing is maybe we are finally at the moment where the things that are routine, mm, boring, dangerous about work can be eliminated and done by machines.
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1:48Nien-hê HsiehGUEST
Uh, because if you think about it, every, uh, generation of technological progress has promised that we will be freed from drudgery, for example, right? You go back to Oscar Wilde back in the 1850s, he was talking about how machines would liberate us from sort of drudgery and allow us to pursue the arts and do the kinds of things that we really wanted to do.
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2:11Nien-hê HsiehGUEST
Uh, if you think about, um, kitchen appliances, uh, laundry machines, right? Those are supposed to take away some of the drudgery and time that people spent doing those tasks, but apparently people still spend the same amount of time doing a lot of household work.
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2:26Nien-hê HsiehGUEST
So maybe [laughs] we're at a moment where this technological development will allow people to be freed up to do the kinds of things that they would wanna do in their creative time.
Compilation Episode (Part 5): Will AI Take My Job?
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15:54Nien-hê HsiehGUEST
But if you think about, for example, something like, um, uh, social media, uh, the malicious use of, of, of social media for, say, for example, like misinformation, right? Or, or, um...
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16:09Nien-hê HsiehGUEST
That's just compounded, right, by AI because AI is very good at provide- producing misinformation or deepfakes or the kinds of things that already we worry about can be done much more quickly and more effectively.
N
16:24Nien-hê HsiehGUEST
Or if we think about the environment, um, AI uses a lot of energy, right? And so the more that we use AI, in some sense we're just multiplying the use of energy that sort of raises challenges there, right? And you sort of see the whole thing about data centers, the need for water.
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16:47Nien-hê HsiehGUEST
Or if you think about inequality, right? Um, uh, both in terms of, say, uh, loss of jobs, but also in terms of concentration of ownership of the benefits of AI, uh, that kind of inequality is likely to grow.
Compilation Episode (Part 3): Mid-Career Strategies for Thriving in an AI-Driven Workplace
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5:40Nien-hê HsiehGUEST
So if it's a mid-career person, I would ask them first to reflect upon what they believe it is that has enabled them to succeed thus far in the context of their work.
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5:56Nien-hê HsiehGUEST
Let's just lay out in a very simple way, either sort of at a very concrete level, whether it's certain skills, whether it's certain resources, whether it's a network, whether it'sThings that they're good at, to a much more abstract level, sort of thinking about, "Well, actually, how is it that I got to where I am, and sort of what is it about me, right, that I bring to the table?" And my hope is in that kind of exercise.
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6:24Nien-hê HsiehGUEST
Each of us will find, in some sense, those things that are distinctive and unique to us, right? Some of those may be hard skills, but other things may be things about what we do or how we act or how we lead and engage an organization.
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6:36Nien-hê HsiehGUEST
And my guess is a lot of those things that have enabled people to succeed thus far, if we focus on those, we'll find in there, right, things that are distinctively not just unique to us, but also sort of more on the human side that couldn't easily be replicated by AI.