
Nicole Kirby
General Manager at Xplor Spot, the dry cleaning and laundry software company, with over 20 years in the industry after starting at Spot in 2004.
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Sep 28, 2026
Nicole Kirby: From the Counter to Leading Xplor Spot
2:48
2:53
3:04

Nicole KirbyGUEST
It's important to know that where I live is incredibly hot in the summertime, like 120 plus every single day.

Nicole KirbyGUEST
So dry cleaners are a miserable place to work sometimes in that environment, and it's very hot and important that the people stay hydrated.

Nicole KirbyGUEST
He wasn't a customer of ours, but I threw some water in my car, went and met him, kind of met the pressers and understood a little bit about the dry cleaning business, which was a complete mystery to me ahead of time.
26 MINS LATER
S
29:12Sam TaylorHOST
So where do you think on the pickup and delivery side, like where do you think that side is heading and what role could a point of sale play in that pickup and delivery world?