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Nick Thompson
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APPEARANCES
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Oct 10, 2026
Inside Outside Guys | Next Level Custom Brick | August 9, 2026
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8:55Nick ThompsonGUEST
And so what should somebody expect, process from the first minute they call Next Level through to the completion of the job? How does that all work? Yeah, so, um, so they call, they set up an appointment.
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9:13Nick ThompsonGUEST
Um, all of us, the expectation that me and Katie have of our sales guys, plus ourselves, right, g- walking in, is customer service based, educational.
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9:26Nick ThompsonGUEST
You want, you wanna tell them what they need, or you need to do this and you do that.
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9:29Nick ThompsonGUEST
You listen to them, you listen to what their, their pain points are, and then their, their wants, their needs, and you tailor the estimate based on that.