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Nick Fogle

Sep 29, 2026

2:10
Yeah.
2:10
So with Wave, we had a huge problem with our retention.
2:13
And we said, well, we need to fix this because we want to sell this business.
2:17
And out of that, we spent a fortune on consultants and trying to fix the problem, pay people to solve it for us.
2:22
We built a product internally.
2:23
Yeah.
2:24
It worked really well, solved a lot of the churn problem.
7:17
last.

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