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Ned Koh

Ned Koh

Nov 5, 2026

3:34
So what have you learned in terms of sort of what kind of decisions is AI really good at predicting and what others not that good?
Ned Koh
Ned KohGUEST
3:43
Yeah, I think the first place that you look when you define what good means is understanding the relative for how people make those decisions today.
Ned Koh
Ned KohGUEST
3:53
So let's take something that's very simple, product launches.
Ned Koh
Ned KohGUEST
3:57
So you have someone who's going in front of a survey.
Ned Koh
Ned KohGUEST
3:59
You're asking people questions.
Ned Koh
Ned KohGUEST
4:01
It's easy to benchmark.
Ned Koh
Ned KohGUEST
4:01
And that's a very interesting market.

12 MINS LATER

16:03
And so on that note, so do you think you need to tune sort of your models by culture and by countries?
17:01
And so I think part of the reason we built this company is because we wanted to use this technology as a force for good.
Ned Koh
Ned KohGUEST
17:07
So how does it work? Well, within what we can share, of course.
Ned Koh
Ned KohGUEST
17:10
No, it's really interesting because you think about the architecture of our system, you think about the proliferation of language models and how much more accessible starting certain elements has been and all these things.
Ned Koh
Ned KohGUEST
17:21
And certainly these systems would not be capable without language models, but they're not the only thing that makes them what they are, right? You think about what a language model is built for and its most basic principles.
Ned Koh
Ned KohGUEST
17:32
It is not to capture the irrationality of human behavior, right? It's not.
Ned Koh
Ned KohGUEST
17:36
It's in fact quite the opposite.
Ned Koh
Ned KohGUEST
17:38
To produce an average result.

29 MINS LATER

46:14
And so the real thing is when you're looking at real behavioral outcomes, we've shown time and time again that we can be more accurate than traditional public opinion research.

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