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Nathalie Siphengphet

Nathalie Siphengphet

Chief Marketing Officer and Global VP Strategy at NQX; formerly Head of Marketing at CAE and communications executive at Bombardier Commercial Aircraft.

May 28, 2026

CX Files

CX Files

CXOutsourcers 2026 - Voices From The Conference

May 28 · 28m

Peter Ryan
Peter RyanHOST
6:54
Just maybe one or two.
Nathalie Siphengphet
Nathalie SiphengphetGUEST
6:55
Yes.
Nathalie Siphengphet
Nathalie SiphengphetGUEST
6:55
Well, this is my first time here.
Nathalie Siphengphet
Nathalie SiphengphetGUEST
6:57
It's great that we're in Ottawa.
Nathalie Siphengphet
Nathalie SiphengphetGUEST
6:58
My key takeaway is that, yes, we've talked about AI, um, but as an industry, we're not losing sight of what it means to be human, and that's what I love about this community.
Nathalie Siphengphet
Nathalie SiphengphetGUEST
7:10
We're trying to figure this AI out together, and that's one of my key takeaway.
Nathalie Siphengphet
Nathalie SiphengphetGUEST
7:15
The second one is we're helping each other out.
Peter Ryan
Peter RyanHOST
7:44
You were just part of the fold almost immediately.

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