So, so tell us, what makes a good COO?

That's a, that's a, that's a great question, and we could certainly talk for much longer than twenty minutes on that.

Um, I, you know, I think that the way I'd, I'd slightly refocus your question is that what, what makes-- We have to ask not what makes a great COO, but we have to ask what makes a great CEO-COO pair.

That's really, I think, the way, the way to think about it.

And so you've got to, um, to sort of maximize the effectiveness of both of those executives.

You have to have a relationship that's got deep trust, um, that is well understood by others in the organization.

So, you know, for example, y-you know what happens in a family when mom says no, right? The kids go and ask dad, right? Individuals and organizations will play that game as well.

But, uh, thoughts on that, Nate?

Right

... enter feeling that you've got the answer and your job is to be here and to share the answer with them, that approach is not gonna lead to a great, uh, exchange.

But if you go in the room curious, you know, I wanna, I wanna share some thoughts, I wanna get your reaction to these thoughts, I'm, I'm open to having you, with your responses, shape my thought, I think that's what leads to a better session.

I think it's really the, you have to have a learner mindset, even if you're the-

[laughs]

And, you know, there, there are other, you know, other technologies, you know, w- testing environments with lockdown browsers so students can't visit some other site to, you know, to adjust their work and all that.

But it's, um, it, it's, it's ...

I, I don't know, you know, I don't know the, I don't know the answer, but it's definitely a struggle.