Oh, wow.

So when I started to learn that, I was like, "What is this antiquated system?" And actually it's still the same antiquated system, but, but I do actually love it now because I understand the language and I can control the flights.

I can book flights, exchange.

Um, when anyone's at the airport and their flight gets canceled and they're having to stand in, in line for the irate, um, airport staff, I can just...

They can WhatsApp me and I can change their flight there and then.

So yeah, I learnt on the job.

Um, I got to...

What is that that you've got that has allowed you to kind of really nail that?