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Morgan Lamphere

Morgan Lamphere

Senior Director of Communications, Marketing, and Sales at The Kendal Corporation, a Quaker-rooted nonprofit senior living system, and guest on the From Leads to Leases podcast.

Oct 7, 2026

7:30
What did you notice that night? Or, or just in general, what did you notice happening between those two groups?
7:35
Well, trying to get me to remember what I was actually noticing 24-ish years ago is, is a tough one [laughs].
7:42
I've-- But it's funny that you bring this up, because as I went through my career, I eventually had this opportunity to do a startup continuing care retirement community in Rome, Georgia.
7:54
And that was one of the first life plan communities that was done in partnership with a college.
8:03
And, uh, that was, the community was called Spires, the Spires at Berry College.
8:07
And the, the college actually served, uh, several of the members of the college administration served on the board of the Spires, and the community was actually on their land.
8:17
So in the startup of that community, I was traveling back and forth from North Carolina down to Rome, Georgia, several times a, a month, and really getting to know the students at Berry College, who have a really unique work ethic compared to, I think, other college campuses.

25 MINS LATER

33:40
I mean, w- when you're dealing with consensus, I mean, how do you, how do you break those decisions apart to find what people actually agreed on and, and how you got to the final result?
11:39
But Is there anything else you wanted to add to this here? You kind of talked about it a little bit in the beginning, but about specifically the heritage of Kendall, what you were trying to reflect in this experience, like what you were trying to do overall outside of just that look.
11:54
Yeah, you know, one thing that has struck me about the organization that I don't know if everyone knows this, but I just find this to be fascinating about our organization is And there's a personal connection for me.
12:07
Back in the 90s, it was considered completely commonplace that if a resident had a risk of falling, they should be restrained.
12:19
If you were, you know, potentially had a risk of getting out of their wheelchair and walking around and falling down.
12:25
It was totally normal at that time that you would put a Jerry chair on.
12:29
And I remember my grandmother lived in a nursing home for many, many years.
12:34
very sedated toward the end of her life for about four years.
16:01
And then if you can walk us through, yeah, what was that full, what was the process? If you can kind of, you don't have to go into every detail, but through the beginning of this idea, what was that process and what did it look like?

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