
Morgan Lamphere
Senior Director of Communications, Marketing, and Sales at The Kendal Corporation, a Quaker-rooted nonprofit senior living system, and guest on the From Leads to Leases podcast.
2
APPEARANCES
2
PODCASTS
012
DEC 30
JAN 6
JAN 13
JAN 20
JAN 27
FEB 3
FEB 10
FEB 17
FEB 24
MAR 3
MAR 10
MAR 17
MAR 24
MAR 31
APR 7
APR 14
APR 21
APR 28
MAY 5
MAY 12
MAY 19
MAY 26
JUN 2
JUN 9
JUN 16
JUN 23
JUN 30
JUL 7
JUL 14
JUL 21
JUL 28
AUG 4
AUG 11
AUG 18
AUG 25
SEP 1
SEP 8
SEP 15
SEP 22
SEP 29
OCT 6
OCT 13
OCT 20
OCT 27
NOV 3
NOV 10
NOV 17
NOV 24
DEC 1
DEC 8
DEC 15
DEC 22
DEC 29
JAN 5
JAN 12
JAN 19
JAN 26
FEB 2
FEB 9
FEB 16
FEB 23
MAR 2
MAR 9
MAR 16
MAR 23
MAR 30
APR 6
APR 13
APR 20
APR 27
MAY 4
MAY 11
MAY 18
MAY 25
JUN 1
JUN 8
JUN 15
JUN 22
JUN 29
JUL 6
JUL 13
JUL 20
JUL 27
AUG 3
AUG 10
AUG 17
AUG 24
AUG 31
SEP 7
SEP 14
SEP 21
SEP 28
OCT 5
OCT 12
OCT 19
OCT 26
NOV 2
NOV 9
Oct 7, 2026
#112 - How Kendal Rebranded an Entire Senior Living System by Consensus
7:35
7:42
7:54
8:03
8:07
8:17
J
7:30Jerry VinciHOST
What did you notice that night? Or, or just in general, what did you notice happening between those two groups?

Morgan LamphereGUEST
Well, trying to get me to remember what I was actually noticing 24-ish years ago is, is a tough one [laughs].

Morgan LamphereGUEST
I've-- But it's funny that you bring this up, because as I went through my career, I eventually had this opportunity to do a startup continuing care retirement community in Rome, Georgia.

Morgan LamphereGUEST
And that was one of the first life plan communities that was done in partnership with a college.

Morgan LamphereGUEST
And, uh, that was, the community was called Spires, the Spires at Berry College.

Morgan LamphereGUEST
And the, the college actually served, uh, several of the members of the college administration served on the board of the Spires, and the community was actually on their land.

Morgan LamphereGUEST
So in the startup of that community, I was traveling back and forth from North Carolina down to Rome, Georgia, several times a, a month, and really getting to know the students at Berry College, who have a really unique work ethic compared to, I think, other college campuses.
25 MINS LATER
J
33:40Jerry VinciHOST
I mean, w- when you're dealing with consensus, I mean, how do you, how do you break those decisions apart to find what people actually agreed on and, and how you got to the final result?
Ep 36 - Brand Is Culture: How Kendal Evolved a 50-Year Legacy Brand
11:54
12:07
12:19
12:29
N
11:39Natasha DrakeHOST
But Is there anything else you wanted to add to this here? You kind of talked about it a little bit in the beginning, but about specifically the heritage of Kendall, what you were trying to reflect in this experience, like what you were trying to do overall outside of just that look.

Morgan LamphereGUEST
Yeah, you know, one thing that has struck me about the organization that I don't know if everyone knows this, but I just find this to be fascinating about our organization is And there's a personal connection for me.

Morgan LamphereGUEST
Back in the 90s, it was considered completely commonplace that if a resident had a risk of falling, they should be restrained.

Morgan LamphereGUEST
If you were, you know, potentially had a risk of getting out of their wheelchair and walking around and falling down.

Morgan LamphereGUEST
And I remember my grandmother lived in a nursing home for many, many years.
N
16:01Natasha DrakeHOST
And then if you can walk us through, yeah, what was that full, what was the process? If you can kind of, you don't have to go into every detail, but through the beginning of this idea, what was that process and what did it look like?