So Monica, what sorts of things would a regulator be looking for in their assessment of a notification and how an outcome might be reached?

Yeah, definitely.

And I think the first thing I want to talk about is that almost all of our pharmacy notifications are reviewed by a pharmacist employed at AHPRA as a clinical advisor.

So the clinical advisors will, when the notification first comes in or the information is first received, they'll look at that information and determine if we do need further information either from a practitioner or from another source.

They'll also work alongside the case manager throughout the notifications process to assess any information we receive and if we need to get further information.

So we have a really strong clinical input across the notifications and compliance processes at AHPRA.

The information that we are seeking is often quite a small amount of information, and it usually just needs to be about confirming the information that we have or responding to a question that we might have.

So Monica, how can practitioners show accountability and insight to support remediation and reduce the risk of further regulatory action?