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Molly Matthews

CEO of Pushpay

Oct 2, 2026

4:56
What actually is culture in terms of like a framework for understanding a company in your mind?
5:01
Yeah, for me, it's the ethos.
5:03
It's the energy that's in the room that you're in.
5:06
It's the energy in which you exchange details with colleagues.
5:09
It's how you show up to work.
5:11
So I'm a huge believer that culture is not some snappy phrase that's on the wall when you walk into a building.
5:19
It has to really penetrate through to who you hire, who sticks with you.

11 MINS LATER

16:08
And it was like, you could feel like the kind of like the kind of the their shoulders drop because no one had to have all the answers all the time.

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