
Mo Patel
Muhammad Yahya Patel is a vCISO & Cybersecurity Advisor at Huntress, covering EMEA region, focused on executive security strategy and incident leadership.
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Jul 2, 2026
Muhammad Yahya Patel - Huntress - Cybersecurity Is Now a CX Problem
12:38
13:00
13:36
Peter RyanHOST
So what do you think are the risks for BPOs that are under investing in cybersecurity in 2026? Because it strikes me based on what we've talked about so far, the risks are profound.

Mo PatelGUEST
If we've done things a certain way for many years, do we just carry on doing the same thing until it breaks? I think today we want to be in a position where we start looking at how do we be more proactive than be reactive today? So do we wait for an incident to occur before we start to take things seriously, before we decide we're going to put some money on the table and invest in the right technology, invest in the right people? And it comes into that play of uncertainty.

Mo PatelGUEST
How do we ensure that the business can continue to function when one of these incidents happens? We see it in the news all the time of these major incidents that take place and businesses that come to a halt.
5 MINS LATER