M
MJ Shoer
Former chairman of the board of directors of CompTIA
4
APPEARANCES
4
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Nov 11, 2026
Tate Talks Special- On location at GTIA ChannelCon EMEA 26
9:57
10:02
10:09
10:15

MJ ShoerGUEST
ChannelCon's great, the community forums are great, but we'd like to get together more frequently.

MJ ShoerGUEST
And so we noodled on it and talked to different people and we came up with the concept of GTIA local chapters.

MJ ShoerGUEST
And we announced those at Channel Con in North America in August, and they've taken off like wildfire.

MJ ShoerGUEST
And so the way it works is 10 members come together as what are called chapter champions and say, we'd like to form a chapter in...
#127 - MSP Accreditation - Self-Regulate or Be Regulated | FROM THE TRENCHES
8:42
9:00
9:15
9:44
22:54

Josh PetersonHOST
network security let's regulate those components that say if you're a small business and you have a connection to the world outside of your own four walls we need to put some sort of regulation in place so that everyone's playing from the same you know playbook

MJ ShoerGUEST
well i'll tell you there's um There's a story I've called for years, and I may have even shared it with you at one point.

MJ ShoerGUEST
And back when I had my MSP, which I sold 11 years ago now, back when I had my MSP, what I used to say is, and it's still true today, it was easier for my wife to decide she wanted to change careers and become an MSP than it was for me to say I wanted to change and become a genealogical researcher because she had to go to school, she had to get accreditation, she had to get training to do the type of research that she does.

MJ ShoerGUEST
Whereas Hey, she could have decided one day I'm going to be an MSP and I'm going to go secure clients and tell them that I know what I'm doing.
13 MINS LATER

Josh PetersonHOST
So what's probably the truth there? was that a misstep to not market it to the buyers of these services? What was the point of somebody getting that trust mark in 2012?
Episode 134: All Are Welcome
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26:06
26:17
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Rich FreemanHOST
Talk just a little bit about what it is that you are now doing with Texas A&M in terms of creating a self-regulatory organization.

MJ ShoerGUEST
So, look, this is what trade associations were built to do, right? And I think historically, you know, we've kind of...

MJ ShoerGUEST
I don't know, danced a little on the edge of this, but now with our defined purpose and singular focus just on the membership, we've got the ability to do some things that prior to might have introduced some complication into the equation.

MJ ShoerGUEST
So, you know, look, we all understand that there is no professional standard accreditation in this industry.

MJ ShoerGUEST
There's no stamp that I can put that says, yes, Look, when I started my business in 97, you could make the argument, what business did I have starting that business? Because nobody stamped my credentials and said, hey, you're qualified to do this.
6 MINS LATER
Why GTIA Matters For MSPs (EP 1034)
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MJ ShoerGUEST
also, you know, I think the other, the other piece to that is our member education team has really stepped up their game and they've, they're, they've gone out and they've met with our members and listened to them about what they need.

MJ ShoerGUEST
And so they're, they're realigning and repackaging some of the existing education, tuning it to really address what members are asking for.

MJ ShoerGUEST
And, you know, tying it back to this event, PAX 8 Beyond, you know, Nick made a great announcement from the main stage during his keynote this morning, about an initiative that Pax8 is committed to, which is called the Consortium for Responsible IT Services.

MJ ShoerGUEST
This is an initiative being led by Texas A&M University, and we, GTIA, have partnered with them on this.

MJ ShoerGUEST
This initiative over the next couple of years will define the standards and frameworks of what it means to deliver professional IT services to end-user customers.
6 MINS LATER

