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Mitch Rutledge
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Oct 8, 2026
FinovateFall Best of Show winner Vertice AI on bridging the gap between goals and execution and their experience as back-to-back Best of Show winners.
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Greg PalmerHOST
But to start, I'd like to just have you give us a, a quick background on yourselves and a little bit on Virtus Optimize.

Mitch RutledgeGUEST
Virtus is a, a growth and personalization solution for community financial institutions.

Mitch RutledgeGUEST
We launched the company a little over four years ago with really the goal of empowering the smaller Main Street financial institutions to leverage all of that amazing data that they have about account holders, right? They have all the transactions, all of the balances, all of the, the account information, but turning that into action and value for their customers and members in an efficient way is what we're trying to do to help them compete against the mega banks in delivering the personalized and intelligent experience that their customers and members expect today.

Mitch RutledgeGUEST
We say we wanna bring the Amazon, Spotify, Netflix experience and intelligence to credit unions and community banks to deliver on the, what their members and customers expect today.

Greg PalmerHOST
How did those pieces that you learned translate into what you were able to show on stage from the technology standpoint? What were some of the pieces that were up on, on display for our audience that were a direct result of some of those conversations, some of those things that you were able to learn from the market?
What Fintech Leaders Are Seeing Now (FinovateFall 2026)
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Mitch RutledgeGUEST
I think a couple of things that I've seen is one is, you know, more companies than ever here.
7 MINS LATER
New Data: Betting Boom May Cause Deposit Challenges for FI's | BankTalk Episode 156
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3:24Stephen ArnoldGUEST
So that's a little bit about my background and, and Filene, so we can turn it over to Mitch now.

Mitch RutledgeGUEST
Well, Sean, again, thanks to you for having me, and, and Steven and I here to talk about this exciting work we've been doing together.

Mitch RutledgeGUEST
We founded Virtus AI four years ago to really bring what we believe is the, the capabilities of a team of data scientists to empower credit unions to drive more data-driven, AI-powered personalization and member engagement at scale.

Mitch RutledgeGUEST
We want to be a growth engine to help them compete with the mega banks who have, you know, hundreds or thousands of data scientists and billions of dollars to spend on AI.

Mitch RutledgeGUEST
We want to create a, a solution that's really consumable for credit unions and community financial institutions of all sizes to have that same kind of capability that we say know, grow, and measure every member as they climb their financial mountain.
8 MINS LATER
EPISODE 241: ARTIFICIAL INTELLIGENCE AND BANKING’S 2026 HOME STRETCH
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Mitch RutledgeGUEST
Your original question was, have we run out of roadway? And I'll say we have definitely not run out of roadway.

Mitch RutledgeGUEST
And I think most people haven't even hit the on-ramp to get into this AI world.

Mitch RutledgeGUEST
And I think we hear the stories of, you know, are we getting the value? And I completely agree with Mac about there is a bit more scrutiny about how we're making investments around these kind of capabilities.
20 MINS LATER

Matt CreatoreGUEST
And once there's an application there across an enterprise, then I think that we're going to see a massive amount of improvement.
EPISODE 239: CREDIT UNION CUSTOMERS AND THE GAMBLING BOOM
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Mitch RutledgeGUEST
I'm excited to be back, Lou, on the podcast and to be joined by Steven today, uh, for this conversation.

Mitch RutledgeGUEST
At Virtus AI, we launched this company about four years ago to bring, you know, data-driven, AI-powered member growth and personalization to the credit union movement.

Mitch RutledgeGUEST
My background, I've been in technology for my entire career, you know, 25-plus years helping deliver solutions to different organizations.
11 MINS LATER

Lou CarlozoHOST
Did you guys get any indication or come away with any takeaways in terms of what the financial institutions, the credit unions can be doing to help their customers?
EPISODE 234: WHAT MAKES OR BREAKS AGENTIC AI IN BANKS
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Matthew WoodGUEST
As a consultant to the industry, that's always the hardest part, working with clients and helping them work through their own limitations and the issues that they have already that will stand in front of a good AI initiative.

Mitch RutledgeGUEST
I think just that simple question of don't ask this question of where can we go get agentic AI to solve problems? Start with what are we bad at that we might be able to use agents to help us get good at should be the framing of these conversations.

Mitch RutledgeGUEST
Where do we sprinkle the AI? And it's first, though, let's figure out where we can do better, more efficiently, where we need help, and then focus in on real value added.
7 MINS LATER

Lou CarlozoHOST
What do you tell them to either bring them down to earth or to help them think of it differently?


