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Mimi Banks

Sep 1, 2026

1:27
so many years ago and how big it has grown and how exciting our response has been to it.
1:33
Yeah, it's really great.
1:35
We're in our third year coming.
1:36
The first year we did a series of presentations and people were so hungry for it.
1:42
We decided to kick it off in the morning as the summit started.
1:47
And do you remember, Patty, there was standing room only.
1:50
We could not fit everybody in the room.
3:39
So let's speak to that a little bit for those who might be interested.
11:59
When someone comes to you with a problem, go, 'What's the issue? What are the three things that you're thinking about doing and what, what do you recommend?' You do that enough, they'll actually start n- stop coming t- to you and they'll st- actually start making decisions." [chuckles]
12:12
[chuckles]I like that.
12:13
That's a great method.
12:14
We do suggest, like we have a coaching methodology where it's asking questions, and I know that some of my team members when they're training, they say, "It's just easier if I do.
12:23
It's easier if I do it." And I say, "But then you're gonna keep doing it, so please stop doing it." I don't...
12:28
90% of the things I don't review anymore.
12:30
I, you know, I'm like, "I trust you.

7 MINS LATER

20:00
Yeah.

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