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Mike Sharp

Oct 7, 2026

18:26
I know this is not like your space, but like, I don't know, what are you seeing on this kind of progress? It's a Luke's question.
18:32
Yeah, I think as consumers, we can pretty quickly tell who is supposed to benefit from the deployment of AI and voice AI.
18:41
And when it feels like it's me as the consumer, I'm generally pretty okay with that, right? Like you can get my simple question answered faster.
18:48
I don't have to wait on the phone.
18:50
Like right now you want to call the IRS.
18:51
You might be on the phone for two hours.
18:53
And all you're really trying to do is verify the receipt of something you sent in, like super transactional.

14 MINS LATER

32:30
I

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