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Mike Balcom

Sep 27, 2026

37:48
the stride, what do they do first?
37:50
Well, first they schedule an onboarding call.
37:54
It's part of the signup process.
37:57
Something that I love about working with Seth is, and maybe hate about working with Seth, he doesn't do anything unless it's perfect.
38:07
Unless we really serve the audience at the highest level possible.
38:12
So because of that, we put customer satisfaction above everything else.
38:16
So we hold people's hands when they sign up, walk them through it.

15 MINS LATER

53:19
Why does someone need to buy stride over something like Podio, for example?

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