So what are some practical things that firms should be doing to develop, let's say, average performers into top performers?

I think the biggest mistake is training is critical, but it's not the only component, right? It's a foundation and toolkit that allows people to be successful and really accelerate into top performers.

So when you think about training as one pillar, there's mentorship, there's having a good leader that's driving and supporting you, and then there's practice in your role, right? So athletes practice every day for competitions.

It's the same thought there.

If you're working in customer service, you may wanna do a simulation that walks you through that experience and what a challenging customer could be.

If you're working as a consultant, you might wanna do a mock presentation for a client so that you're practicing and able to work out any areas of opportunity before you actually are in front of a client or a customer supporting a similar situation.

Are there any specific skills this generation is missing that's making it harder for them to be seen as high performers?

Gen Z, I think there's so many great things that they bring to the workforce, and they're all gonna make us, um- Work smarter, not harder.