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Michael Spiegel

Michael Spiegel

Dealer Principal of WE Auto (Ann Arbor, MI), also leading Gallatin Ford and Gallatin CDJR in Tennessee; University of Michigan adjunct professor and Car Dealership Guy Podcast guest.

Sep 17, 2026

8:56
But let's talk about accountability and key performance indicators.
9:01
Well, David, first of all, we are sweet and kind, in case you didn't know that.
9:04
However, you know, our Toyota store is the number one volume store in the state of Michigan.
9:10
You know, profitability is an important metric to us as well.
9:13
We're all in NCM 20 groups.
9:15
In multiple of our 20 groups, we're number one in profitability as a percentage of net to gross, net to sales in our groups.
9:22
So we absolutely focus on performance metrics as well, both from a volume perspective in sales and a profitability.

7 MINS LATER

16:44
What advice would you give to young leaders? I mean, now you are the teacher, you were the student for so many years, but what lesson would you like to impart to them?
35:24
Is that your understanding? And could that happen here in the U.S.?
35:29
Yeah, Australia certainly has a lot of differences between the United States.
35:33
One is scale and scope, but also its proximity to China.
35:36
It could not possibly create trade restrictions with China because it relies on China for so many things that are vital to that small little island.
35:45
Certainly.
35:46
However, there's no doubt that it had some adverse effects based on the Australian dealers who both compete against the Chinese OEMs, but also Australian dealers who represented some of the Chinese OEMs.
36:01
So the story that you spoke of, I heard firsthand from dealers and manufacturers in China.

7 MINS LATER

42:43
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