How do you think about what to deploy in terms of an AI model or a predictive model, a generative model? when it comes to how good it needs to be compared to a human? Yeah, I think it

varies depending on what the problem is we're trying to solve and what tools then we're gonna go solve it with.

In fact, there are plenty of problems that we could solve in healthcare that don't even require AI.

They just require people to get in a room and decide on this is how we're gonna do it.

Scheduling is a great example of that.

Percent of appointments actually scheduled online is quite low across the country.

That doesn't really need AI, but if we could get to that level where it's the first way appointments are scheduled, now you can start to layer AI on in really creative ways.

What's the one thing that you wish other stakeholders or other health systems would adopt from Stanford? I think it's having a framework that you really abide by and you continue to monitor these things

I wonder if you could kick us off by talking about how will AI impact this from a clinical perspective?

Yeah, great question.

You know, the digitization to digital journey has been really interesting in healthcare because the whole hope of putting in kind of electronic health records was that we were going to change the way we do medicine.

And it turned out we literally just put the same way we did medicine back into the design electronic health records but you had to get all the data in you had to get all the workflows in in order to then be able to say okay now we have an opportunity with these new technologies to get digital and that's that's really exciting right now and i was actually seeing this graph recently showing that the healthcare uptake of ai was two to three x any other industry And so on one hand, we should be very proud of that.

On the other hand, it's because most of our processes were broken.

And so we have a lot of opportunity to fix, streamline, optimize these processes with AI.

And we're seeing that across the board, whether it be clinical, whether it be operational and such.

So what is the role of human connection in the age of AI, and how do you see the clinician role evolving?