Skip to main content

Michael Luu

Sep 15, 2026

29:58
Right.
29:58
You gotta have the conversation about why are you investing in improving the infrastructure underground, or maybe it's for a tank, or maybe it's for a treatment system, but that conversation has to start very early on.
30:11
You have to set up these community events and really go out there and talk to your constituents and help them understand, we gotta drill two new wells in your area, and we have to do it because the existing wells are over 100 year old.
30:24
So we need to go out there and always be in the forefront of looping our customers in on what it is the utility's doing.
30:32
Don't wait until you have to file a rate case or until you have to raise the rates to have that conversation.
30:39
And then we already discussed this earlier, Tim, but I wanna bring it back.
30:42
It's very important for the utility to look for grant fundings, right? We talk about legal settlement and that it's not always applicable, but on the grant funding side, there are plenty of opportunities out there.

19 MINS LATER

50:13
But tell me, what's gonna look different in the world of, of, of, of the water industry in 24 months? It doesn't have to be AI, but just in general, what am I gonna see that's gonna look different 24 months from now than I see today?

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.