Skip to main content

Michael Cross

Jul 8, 2026

6:12
Do you get the sense that firms really know what they're doing and they really know how to use this tool that they suddenly have picked up?
6:20
Well, clearly some do, but what we're seeing is very often when we get new technology coming in, there's an awful lot of reinventing the wheel.
6:29
People set up their own little teams, often many parallel teams to play with the technology.
6:37
It's all very much of the cyber ethos is go away and play with it and make mistakes.
6:46
This doesn't necessarily sit well with... law firm's day job.
6:52
And the other problem we're getting is, I'm not aware if this happens in the case we're talking about, but In order to play, people are being given access to generic AI tools, large language model tools such as ChatGPT and Microsoft Copilot.
7:15
And these, as anyone who's read about this for five minutes knows, they're just not the appropriate tools.

17 MINS LATER

24:21
Michael, any thoughts on how the regulators can deal with this issue?

We value your privacy

We use cookies to understand how you use our platform and to improve your experience. Click “Accept All” to consent, or “Decline non-essential” to opt out of non-essential cookies. Read our Privacy Policy.