Does that mean that you're sort of, just by nature of scale, having to respond to putting out a lot of fires all the time.

Actually, at the moment, the farce we put out, it's a bit minimal because most of the time our team is able to deliver.

But of course, when changes are done on the client side, we also have to adjust.

It also follows that our KPIs take a small dive due to such adjustments.

So most of the time I spend is actually trying to coordinate with clients and see how we can do better, especially if there are big shifts.

A lot of things are changing always.

As you said, it's very dynamic.

In the march of AI, do you have downward pressure from clients saying, we've heard of this AI thing, we want to drop our 200 CS agents down to 100 and you need to figure that out? Do you get downward pressure in that regard? Just this assumption that AI can fix everything?