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Melissa Sutherland
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Sep 19, 2026
The Readiness Challenge: Can AI Help? — Ep. 308
20:42
20:58
21:10
21:14

Heather PenneyHOST
So how does the explainability in your tool and how are you looking at your tool really empower maintainers and other decision makers without robbing them of the experience they need so they can do that root cause analysis and know that whatever they're seeing makes sense?

Melissa SutherlandGUEST
They are the experts, and part of the art is how you interrogate the data in a way that it drives those operational que- answers those operational questions and puts it in context of mission.

Melissa SutherlandGUEST
When you look at persona-driven functionality, that's really what they're asking for.

Melissa SutherlandGUEST
They want the AI to do the grunt work behind the manual portions of their mission that are arduous and take a long time.