
Melissa Haire
Senior Vice President of Customer Success at Q2, leading financial services technology client relationships and strategy
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Jun 23, 2026
What Hundreds of FI Budget Conversations Reveal About 2027
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Sheryl BrownHOST
So how should bank leaders think about fraud investment going into 2027 and not as a line item, but as a true strategy?

Melissa HaireGUEST
You know, when we think about fraud in the marketplace and what we're seeing, you know, and the sophistication that we're seeing from fraudsters and the fact that if you think about our own centric solutions, right, they stopped almost $3 billion of fraud last year.

Melissa HaireGUEST
I mean, the sophistication levels around what we're seeing are just unheard of.

Melissa HaireGUEST
It actually connects the entire ecosystem of solutions that you have in play for your consumers and your businesses, right? So if you think about what we're doing with fraud and it's no longer this reactive of like, okay, there's been fraud.