Mel, what do you see as the capabilities that mature EOCs possess that maybe some newer organizations may not?

I think having a sound documentation process, reporting structure, briefing cycle, where when people come in here, they know what to expect, that we have kind of a standard approach.

This is something when I was at Harris County, they did really well, where every activation you had briefings at the sevens.

You could have special briefings in the intervening period if you need to.

Always briefings at seven.

You walk in that room, you know you're gonna get a briefing at seven.

7 A.M. and 7 P, no matter what.

Mel, I do wanna talk about during the first few hours of an activation, where do you see emergency managers commonly over-committing resources or attention? And then where might you see them focusing attention instead?