
Matheus Bessa
Founder & CEO of XGROW, a marketing automation and AI-powered growth platform for service-based businesses in Australia.
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APPEARANCES
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OCT 5
Jul 5, 2026
Matheus Bessa & Joanne Brooks
11:13
11:35
11:55
12:02
12:09
12:15
16:14

Joanne BrooksHOST
And I wonder how many of them are quickly doing a quick chat into ChatGPT or – Claude or whatever platform they're using and say, create me a marketing plan, right? So where do you see how it's changing the game for small business owners and what should they be doing about it? So what's your perspective on artificial intelligence and our small business owners?

Matheus BessaGUEST
So going back to the previous topic that we were saying that I said marketing is a system, I think it's easier to understand how AI can help, you know, because being a small business owner or like medium-sized business owner, one of the issues that many small business owners face is the lack of hands to help.

Matheus BessaGUEST
They have to do, they have to manage their accounting, they have to manage their marketing, they have to manage their operations.

Matheus BessaGUEST
And like, even though you might do it well, there is a plateau like that's my limit, you know, like so for you to scale.

Matheus BessaGUEST
And I always say that to my clients, there is a difference between growth and scaling.

Matheus BessaGUEST
So growth, if I need to grow my business and I'm doing X with one person, I can do double X with two people.

Joanne BrooksHOST
So what does a good lead generation system look like for a service business here? What elements does that have for you?