
Martin Pfiffner
Swiss organizational transformation expert and management cybernetics consultant; author of "The Neurology of Business" (2022) and founder of MP Consulting.
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Jun 2, 2026
What is the Neurology of Business | Martin Pfiffner
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16:28

Martin PfiffnerGUEST
Like we have ul- political organizations, we have villages, and cities, and countries, and, and so on, different levels, which manage all themselves to a great extent.

Martin PfiffnerGUEST
But, uh, then also to establish that clear accountability, who takes decision, who is accountable, who can take a decision without asking five people? 'Cause [laughs] and, and, and that consensus-oriented organization that you've been talking about, I, I observed that as well also, uh, in, in the markets I am active in.

Martin PfiffnerGUEST
And the more folk you have in the future, the diffic- the more difficult it gets to get numbers behind decisions, the more discussions you have, and the more people you need to involve.

Martin PfiffnerGUEST
It's not about being able to involve people, which is okay, but the need to involve people wi- without them you cannot take a decision.

Martin PfiffnerGUEST
That's really deadly, and that's where, uh, where, where it all starts, I think.
9 MINS LATER