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Marsela Loulai

Hotel Manager at Mercure Sheffield Kenwood Hall Hotel & Spa and guest on the Hoteliers' Voice podcast.

Oct 1, 2026

6:54
What is what you call big business? What is the main business for the Kenwood?
6:59
Well, I would say it's mixed.
7:01
So as I mentioned before, during the week is corporate.
7:05
People that will come or they have a meeting booked with us or they have to go in meetings in town, work related in town.
7:14
Obviously because we offer the car park is a very convenient space because people travel most of them with cars so it's easy for them.
7:21
So between the weekdays is corporate when it comes to bedrooms but obviously as a spa hotel we do have week or during the week some spa.
7:34
guest leisure guests that we do offer treatments they can enjoy jacuzzi sauna pool so it's a bit mixed obviously when it comes to weekends is mainly families people attending events either they are here either they are elsewhere But we don't only do weddings, weddings play a significant part for our hotel, but we do different types of events, we offer Christmas that is in the corner now, so we do Christmas parties, we do Christmas day, gala, we are doing also a spooky disco for Halloween for the kids, just to include the kids friendly element on it.

7 MINS LATER

15:39
So your job to hotel manager was you went to school, you trained, you came in straight as hotel manager.

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