
Mark Scala
Mark Skalla is a fractional COO/CMO, founder of Fulcrum Fractional, and author of "The Leverage Point," helping founder-led businesses escape operational bottlenecks.
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Sep 16, 2026
Are You the Bottleneck in Your Business? How to Get Unstuck | Mark Skalla
14:27
14:44
14:55
15:06

Mark ScalaGUEST
So because I have a good marketing background, one of the first things that I try to ask founders that I'm working with is, do we have a reliable mechanism and process that we know works for generating business for your company? Because if the answer is no, we start there.

Mark ScalaGUEST
Without a reliable and predictable framework and method for generating business, the business is going to have a hard time growing because we're kind of winging it on, well, I'm really good at networking.

Mark ScalaGUEST
Okay, well, how many networking events do we go to? How many people do you have to talk to before we get a client? Let's put a system so that we understand, okay, you're great at networking, Michael.

Mark ScalaGUEST
Let's look at the numbers and say, how much time does Michael have to spend talking to these people, making offers of, hey, let's sit down and have a meeting.
22 MINS LATER
Agency Owner Pitfalls: Bottlenecks, Leadership Development and Scaling
1:53
2:06
2:12

Jessica RhodesHOST
So tell us your origin story and how you got to this point of, you know, bringing this specialized knowledge to founder led businesses.

Mark ScalaGUEST
So when I started my agency, it was an evolution of being a very successful freelancer.

Mark ScalaGUEST
I got to a point where I couldn't accept any more business and I knew that I needed to start hiring people in order to be able to continue to grow.
20 MINS LATER
