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Mark Scala

Mark Scala

Mark Skalla is a fractional COO/CMO, founder of Fulcrum Fractional, and author of "The Leverage Point," helping founder-led businesses escape operational bottlenecks.

Sep 16, 2026

14:22
So what do we do?
14:26
Very interesting question.
14:27
So because I have a good marketing background, one of the first things that I try to ask founders that I'm working with is, do we have a reliable mechanism and process that we know works for generating business for your company? Because if the answer is no, we start there.
14:44
Without a reliable and predictable framework and method for generating business, the business is going to have a hard time growing because we're kind of winging it on, well, I'm really good at networking.
14:55
Okay, well, how many networking events do we go to? How many people do you have to talk to before we get a client? Let's put a system so that we understand, okay, you're great at networking, Michael.
15:04
You're great at referrals.
15:06
Let's look at the numbers and say, how much time does Michael have to spend talking to these people, making offers of, hey, let's sit down and have a meeting.

22 MINS LATER

37:19
brain.
1:53
So tell us your origin story and how you got to this point of, you know, bringing this specialized knowledge to founder led businesses.
2:05
Absolutely.
2:05
Would love to.
2:06
So when I started my agency, it was an evolution of being a very successful freelancer.
2:12
I got to a point where I couldn't accept any more business and I knew that I needed to start hiring people in order to be able to continue to grow.
2:19
And that was a scary thing because I wasn't prepared to do that.
2:22
I just knew that that was part of my natural growth path.

20 MINS LATER

22:28
Yeah.

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