
Mark Ryski
Founder & CEO of HeadCount Corporation, a retail store traffic and conversion analytics firm, and author of three books on retail traffic analytics.
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Sep 11, 2026
He Hated Cold Calling. So He Wrote a Book — and CEOs Started Taking His Calls.
3:25
J
3:16And I'm curious, what did you misunderstand the first time around and how did you correct that?

Mark RyskiGUEST
I went to the owner and I said, look, advertising and promotions drive opportunities or traffic into the store.
11 MINS LATER
J
14:27How did you recover from that then with kind of the change in the industry that much? It's such a wild thing what COVID did to all industries, but how did you recover from that?