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Mark Ryski

Mark Ryski

Founder & CEO of HeadCount Corporation, a retail store traffic and conversion analytics firm, and author of three books on retail traffic analytics.

Sep 11, 2026

3:16
And I'm curious, what did you misunderstand the first time around and how did you correct that?
3:21
Okay, well, it started in that computer store as well.
3:25
I went to the owner and I said, look, advertising and promotions drive opportunities or traffic into the store.
3:33
What we do with that traffic is how we connect to sales.
3:36
So I said, it'd be really important for us to track traffic.
3:39
I found a company that sold electronic traffic counters for 2,500 bucks.
3:44
And I went to him and I said, let me buy one of these things.

11 MINS LATER

14:27
How did you recover from that then with kind of the change in the industry that much? It's such a wild thing what COVID did to all industries, but how did you recover from that?

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