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Mark Kitson
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APPEARANCES
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Sep 11, 2026
When Things Go Wrong: What Failure, Conflict and Coaching Can Teach Us About Leadership
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1:33So are you better informed in helping these businesses having worked within one of those organisations yourself as opposed to being a career management consultant? Does that help?
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1:46Mark KitsonGUEST
One of the questions you sent me beforehand was, do you need to have failed or to have struggled before to have learnt something to have grown? And the answer is absolutely yes.
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2:02Mark KitsonGUEST
And then I worked for a few years in the rail industry, where it was just post-privatisation, so an exciting place to work.
10 MINS LATER
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12:16Do you get better with practice at understanding innately which of those three things are required at given moments?